Diane Karst

Lawncare Customer Service Manager

My name is Diane Karst and I am the customer experience manager for Rainbow Lawncare. I have been working in the customer service industry since 2009 and started with Rainbow in February of 2017 as a client experience coordinator. My main focus has been managing inside sales and overseeing our client experience for our lawn care customer experience team.

I love the work we do at Rainbow from helping customers achieve the results they want, to providing the best customer experience we can. In my free time, I enjoy going on hikes with my dogs, spending time outdoors, and working on house projects.

About Rainbow

Since we began in 1976, we have built our business by being on the cutting edge of what gets the best results. Dedicated to scientifically proven methods, we are continually educating ourselves in order to provide the most effective solutions to you. Rainbow is 100% Employee-Owned.

Rainbow Divisions

Full-service Tree Care
www.rainbowtreecare.com

Full-service Lawn Care
www.rainbowlawncare.com

Full-service Pest Control
www.rainbowpestexperts.com

Google Rating

4.5

Based on 179 reviews

Rainbow Lawncare

4.5

review us on

Shawn C.

1744429567

Andrew talked with me before work was done and explained everything they were going to do thoroughly. They went about their task and when finished, left. I appreciated the information provided and was able to ask about my pet and any possible issues after application of the fertilizer. Andrew answered all my questions to my satisfaction. Thank you.

Dan D.

1744745804

Jeff was very professional and personable!

Zach W.

1740584350

We wanted to go with a company that used weed control products that were safer for kids and pets. Our lawn (0.75 acres) was a MESS, and with just 2 applications we've seen a major difference! So far I'm very happy that we chose to go with Rainbow Lawncare. Will update the review if anything changes.

Bill H.

1744741671

Good guy. Started in the area of the lawn that’s hard to get to before I asked if he did it.

Ryan B.

1744926425

Great service, very friendly.

Steve S.

1719441778

We recently had our front yard re-sodded by Rainbow, Lawncare. We needed to adjust their plans to accommodate our schedule. The scheduling team did a terrific job of assisting us in changing the dates. As well, the three workers were diligent and thorough in their efforts and wrapped up the project in a full day. We could not be more pleased.

Dennis A.

1745357413

Eddie did a great job fertilizing our yard. He even answered our questions with ease. Good job!

jordan C.

1745005984

Great job with aeration and overseeding

Dave L.

1745347469

Eddie did a fine job. He checked in with me first to inform and asked whether I had any questions or concerns.

Telfer S.

1745087987

Jeff was kind enough to let us know when he was doing his work so we could keep our dogs in. He was friendly and professional.

a s

1744402334

Timely, on schedule, great products, respectful, and tidy. Way better than the typical yard service companies.

Charlie B.

1744502880

Polite and thorough!

Penny T.

1711391743

Rainbow provides great service and never tries to upsell me with stuff I don't need. They're supportive of my efforts to be environmentally friendly, and even helped me start a bee lawn in select portions of my yard.

Freddie C.

1744393703

I did not know they were here until I saw the sign on lawn of their treatment

Paul K.

1745087028

Josiah did a nice job patching our back yard to repair the damage to the previous hydroseeding job.

Kristen V.

1744997523

Jacob was professional and personable. Did a great job! Always trust the skills of team members - Jacob proved this yet again. Great job today!

Russell N.

1745103189

Mike was great, very thoughtfull, we will be recommending your company to othersThank you!

George B.

1712694127

I just started with Rainbow late last summer. My lawn needed some serious TLC. The overseeding and two treatments that were done has got my lawn off to a great start this spring. I appreciate the expert advise from Ryan!

Natalie T.

1698159464

The crew did a very good job. Very courteous, and made sure there were no issues before they got started

Gary L.

1744741412

Professional, friendly, thorough. Did a great job as I expected from a Rainbow employee.

Juan Carlos Samayoa E.

1745350682

Excellent communication. Attention to detail was superb.

mike S.

1740779331

All weeds are gone. Service is quick and always one time.

Linda L.

1720963411

Fantastic! Great hardworking crew, answered all questions we had and did a great job. Thank You!

Stanley B

1741109627

I have been a customer of Rainbow lawn and tree care services for probably the last 20 years. I have consistently been totally satisfied and very impressed by the quality of their work, their courteous and professional staff, and great customer service. Several times in a crisis I had to use another lawn service company, but have always been disappointed and returned to Rainbow. I would not use anyone else and highly recommend them.

Jim

1744227409

Right on schedule. (How long before we can we put down some grass seed?)

Gregory G.

1697206860

We’ve found Rainbow to be a very good value and they show up when they say and provide excellent communication. Our lawn is looking a lot better and after aeration and over seeding we’re looking forward to a lush green lawn next spring.

Steve L.

1744320045

Jeff was personal and did a great job!

Josh S.

1745335409

Michael was very professional and thorough regarding the specific treatment and areas of our yard to be cautious of. Thanks for the great service!

Diane Karst

Lawncare Customer Service Manager

About Rainbow

Rainbow Divisions

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